General Overview
Luckbox is a hybrid gambling website that unites online casino and e-Sports/Sports betting services into a single platform. Ownership of this venue belongs to the Real Time Games Holdings company which is located in Isle of Man. The company, and therefore the casino, is regulated by Isle of Man Gambling Supervision Commission.
Real Time Games Holdings has launched Luckbox in 2018. Within a couple of years it has gained a massive popularity among players due to the quality of services it is providing. Luckbox features an exciting number of popular casino games, a comprehensive list of betting options, and a generous 100% welcome bonus offer.
In addition to all of that, Luckbox is also a mobile compatible platform, and beside the main language, which is English by the way, it is accessible in several other languages, including Russian, German, Portuguese, Spanish and Chinese.
Games
Originally upon the launch Luckbox has been offering only e-Sports betting services to its customers. However with time the casino management team has developed additional sections and added support for online casino games and a classic sports betting, expanding its presence on the gambling market.
Ever since LuckBox has launched its casino lobby, its been constantly worked on. To this very moment the casino has concluded partnership with Pariplay, Quickspin, Green Jade Games, Hacksaw Gaming, Big Time Gaming, Pragmatic Play, PG Soft, Spribe and Microgaming game studios. All together these software brands provide more than 500 games for the LuckBox, and this number consist of all kind of video slots, table games and jackpot games. The only disadvantage is that you can’t play live dealer games here, so if you’re looking for original casino experience and aesthetics, you’d better look elsewhere.
Either way, game collection in the LuckBox is very diversified. You will be able to find a game related to almost any topic or theme there, which means that even the most picky players will be satisfied with game offerings. Players can also use additional filter options to easily sort games by favourite category, collection or even game provider.
Bonuses
As soon as you complete registration in the casino and walk into the Luckbox gaming lobby, you’ll be entitled to receive a very generous welcome bonus offer that will be valid on your first ever deposit that you make. Such offer contain a 100% match bonus that will credit you up to €100 free – so for example if you deposit €50, the casino will double your deposit amount and you will play with having €100 in your pocket!
In order to redeem the welcome bonus, it is required to make a first deposit in at least €10 amount. When making a deposit, you’ll also need to remember to enter the promo code “GLHF” into the Bonus Code field. Then upon successful deposit, the casino will instantly credit you free cash and you will be allowed to use it on your favorite casino games, or in e-Sports/Sports betting section.
Money received within welcome offer promo needs to be wagered at least once before it can be actually withdrawn. Please keep that in mind.
Other than welcome bonus Luckbox does not offer any bonuses, unfortunately. However loyal and active players from time to time will receive personalized and exclusive offers, so it is definitely worth to agree on receiving a promotional newsletter from the casino.
Support and Security
The management of Luckbox casino did a good job building its customer care department, which includes 24/7 live chat and e-mail support, and a very comprehensive Help Centre section. Personally, we recommend you to check out this section in the first place, as it is quite possible that you will find plenty of helpful information there related to the issue you face/question you want to ask.
Only afterwards it is recommended to get in touch with support agents, Preferred contact option in the casino is live chat, as average response time is lower, and it is available directly on the website. However in rare cases there might be situations when live chat is not available due to workload – if that’s the case, then please leave your message to [email protected] and one of the support representatives will get back to you as there is a possible solutions found.
Also, you can join official communities of Luckbox in Discord and Facebook, and seek for additional assistance there. Fellow players that are more experienced will definitely help you out.
Restricted countries
Because Luckbox online casino is regulated under the license issued by Isle of Man, there are only a few country restrictions. The casino does not permit the use of its provided software if you are a resident of Iran, North Korea or United States of America only.
This casino is available for customers 18+ only. Begambleaware.org
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